IT Support & Security Services

Professional IT Support Solutions

Our comprehensive IT support services ensure your technology operates efficiently and securely, minimizing downtime and maximizing productivity.

Service Features

Technical Troubleshooting: Remote or onsite support for hardware/software issues
OS Installation: Windows, macOS, and Linux installation and configuration
Security Software Installation: Antivirus, anti-malware, and firewall setup
Domain Configuration: DNS management and domain setup
Network Troubleshooting: WiFi, LAN, and internet connectivity issues
VPN & Privacy Solutions: Secure remote access and privacy protection
Data Backup Solutions: Secure backup and recovery systems
Hardware Upgrades: Memory, storage, and component upgrades

Pricing & Packages

Initial Consultation

Diagnosis of issues and solution planning

R250

Remote Support

Per hour for remote troubleshooting

R300/hour

Onsite Support

Per hour for onsite assistance (min 1 hour)

R500/hour

Security Setup

VPN, antivirus, and firewall configuration

R400

IT Support Package

5 hours of remote support + security setup + 1 month of follow-up assistance

R1,800

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Security & Privacy Solutions

Protect your data and privacy with our comprehensive security solutions tailored to your needs.

Malware Protection

Comprehensive antivirus and anti-malware solutions to keep your systems secure from threats.

VPN Services

Secure your internet connection and protect your privacy with professional VPN setup.

Network Security

Firewall configuration and network monitoring to prevent unauthorized access.

Data Backup

Secure backup solutions to protect your important files from loss or corruption.

Our IT Support Process

We follow a structured approach to ensure your IT issues are resolved efficiently and effectively.

Diagnosis

We begin by thoroughly diagnosing your IT issues to identify the root cause.

Solution Planning

We develop a customized solution plan tailored to your specific needs and budget.

Implementation

Our technicians implement the solution with minimal disruption to your workflow.

Testing & Verification

We thoroughly test the solution to ensure it works correctly and meets your requirements.